Terms and Conditions – Hilal Silk
  • +92 42 35778665 | +92 327 2112244
  • |Saturday-Thursday 11:30AM–09:00PM | Friday:03:00PM–09:00PM | Sunday: Closed
Welcome to hilalsilkonline.com. These terms and conditions ("Terms") apply to your use of our website and your purchase of products from us. By accessing or using our website or making a purchase from us, you agree to be bound by these Terms.

Product Availability and Description
We make every effort to display our products accurately and update our website in a timely manner. However, we do not guarantee that all products will be available at all times or that product descriptions, pricing, or other content on the website is error-free.

Pricing and Payment
All prices on our website are in Pakistani Rupees (PKR) and are subject to change without notice. We accept payment by cash on delivery and online payment methods provided by Shopify Payments. We reserve the right to refuse any order or payment for any reason.

Shipping and Delivery
We offer free shipping within Pakistan. We also offer cash on delivery service. Delivery times may vary depending on your location and the availability of our products. We are not responsible for any delays or errors caused by third-party shipping providers.

Returns and Refunds
We offer a 15-day return policy for unused and undamaged products. You must contact us within 15 days of receiving your order to request a return. We will issue a refund for the cost of the product, but not for shipping fees. We reserve the right to refuse any returns or refunds for any reason.

Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of hilalsilkonline.com or its content suppliers and is protected by Pakistani and international copyright and trademark laws. You may not use our content for any commercial or unauthorized purpose without our prior written consent.

Disclaimer of Warranties and Limitation of Liability
We provide our website and products on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or completeness of our website or products. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Pakistan. Any dispute arising from these Terms or your use of our website or products will be resolved through binding arbitration in accordance with the rules of the Pakistan Arbitration Act.

Changes to the Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes.

Contact Information
If you have any questions or concerns about these Terms, please contact us at support@hilalsilkonline.com.
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